Terms & Conditions
Area of application
These GTC govern the contractual relationship between you as a natural person and us, Bade, Roth, Bade Gbr (hereinafter referred to as Precipitation), and only apply to business relationships with consumers within the meaning of § 13 BGB. Accordingly, any natural person who concludes a legal transaction for a purpose that can be attributed neither to his commercial nor to his independent activity is considered a consumer. The terms and conditions apply to the offers on the domain www.precipitation.de. We will execute your order according to our terms and conditions valid at the time of the order.
Contract languages are German and English.
Order process / Conclusion of contract
You can order from us on the Internet via our homepage www.precipitation.de.
The presentation of the products does not constitute a binding offer within the meaning of § 145 BGB.
Via your shopping cart you have the possibility to initiate the ordering process by clicking the button "Proceed to Checkout". After entering your personal data, you will find a summary of your order in the final step of the ordering process. Here you can check your order again and correct it if necessary. By clicking the button "Confirm Order" you make a binding offer for the items you have selected. After submitting your order, you will receive an e-mail from us confirming receipt of your order (order confirmation). This e-mail does not represent an acceptance of your offer, but only informs you that we have received your order. Only with a further e-mail, in which we confirm the dispatch of your articles (dispatch confirmation) or the order, the acceptance of the contract takes place on our part. Your contractual partner is Precipitation. You will find your order details in the e-mail you receive.
We deliver the goods in stock within 5 working days by post/DHL to the address you specify. For shipments outside Germany and within Europe, the delivery takes about 10 to 14 working days for goods in stock. The delivery time for shipments outside Europe depends on the shipping method (by airmail / by land / by sea) as well as the recipient's location.
All of the above information about expected delivery dates and periods is non-binding. Unless these have been expressly agreed between Precipitation and you as binding. Should we be in default of delivery in the event of an expressly agreed delivery date and you grant us a grace period, this shall be at least 14 days. If we also allow this grace period to expire fruitlessly, you are entitled to withdraw from the purchase contract. Should the case arise that an item is not available in a timely manner or not available at all, we will inform you immediately about the alternative delivery date or about the fact that the delivery cannot take place.
Right of withdrawal
You have the right to cancel this contract within 14 days without giving any reason. The withdrawal period begins from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods (your order). To exercise your right of withdrawal, you must inform us (Precipitation, Hanauer Str.10a, 64832 Babenhausen, e-mail: email@example.com) to revoke this contract. For this purpose, you can use the sample withdrawal form, which, however, is not mandatory.
To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the expiry of the cancellation period.
There is no right of withdrawal for distance contracts, for the delivery of tickets and ticket bundles (consisting, for example, of a ticket and a T-shirt).
Consequences of revocation
If you cancel this contract, we will reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs incurred if you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and no later than 14 days from the day on which we received the notification of your cancellation of the contract. For the repayment, we will use the same means of payment that you used for your transaction, unless expressly agreed otherwise with you. In no case will you be charged a fee for the repayment. However, we can refuse the repayment as long as we have not received the goods back or have proof that you have sent the goods back to us.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you informed us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. If a free item is added to the purchase of a product, this must be returned unused with the revocation of the order (return). If this is not the case, the official sales price of the corresponding free item will be applied.
The direct costs of returning the goods will be borne by us.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
Extended right of withdrawal - 30 days after receipt of goods
We grant you a voluntary right of return of 30 days in total, which goes beyond the legal right of withdrawal. Thus, you have the option to cancel the contract even after the expiration of the above-mentioned withdrawal period by returning the goods to us within 30 days after receipt. The deadline is met if you send the goods to us before the 30-day period expires. However, this right of return only applies if you have worn the goods exclusively for trying them on and have returned them in their original condition. Please use the enclosed return label for the return.
The right of return does not apply to contracts, for the delivery of tickets and ticket bundles (consisting, for example, of a ticket and a T-shirt).
The return shipment must be made to:
Hanauer Str. 10a
Your statutory right of withdrawal exists independently of the option of an extended right of withdrawal granted by us.
Please fill out the return form in the lower section completely and legibly and enclose it with your return. Please pay special attention to the completeness of your bank details, as we are not liable for any financial losses due to incorrect account information. Please send your return insured to the following address:
Hanauer Str. 10a
Please use the packaging material that came from us to return the goods, or pack the items so that they arrive in good condition. Please also pay special attention to the completeness of your bank details. We are not liable for any financial losses caused by incorrect bank account information.
All prices indicated are shown as euro amounts. They are understood as final prices. Postage and shipping costs are added during the ordering process.
Postage & shipping costs (domestic/foreign)
The shipping costs are adapted to the country of delivery and the weight of the order and will be disclosed to you during the order process.
Terms of payment
We accept payment in advance and via PayPal.
- Payment in advance
We will send you an order confirmation of your order by e-mail. After the amount has been credited to our account, the goods will be shipped.
Payment will be made immediately with your PayPal account to our PayPal account with the address firstname.lastname@example.org.
The statutory warranty rights apply. In case of complaints, we ask for proof of the date of purchase by means of a copy of the invoice, which is to be sent together with the item to be complained about to the following address:
Hanauer Str. 10a
64832 Babenhausen | Germany
Normal wear and tear of the goods do not justify a warranty claim.
Concert tickets, hereinafter referred to as tickets, are sold only to end customers. You have to take care of the correct information like date, price, start and venue when buying tickets yourself. No responsibility is taken for the correctness of the event data contained in the online presence of Precipitation (www.precipitation.de). Unforeseeable circumstances or force majeure do not entitle you to claim damages. Furthermore, we are not obligated to inform you directly about short-term changes (e.g. due to illness of the artist). You have to inform yourself about this. Reservations of certain seats are usually not possible.
Errors and misprints are reserved. Until full payment of all claims, the delivered tickets remain the property of Precipitation.
Ordered tickets are generally excluded from return or exchange. Exceptions are only wrong deliveries, cancellation or rescheduling of a concert. Furthermore, all products that are offered in combination with a ticket (e.g. ticket - T-shirt bundles or packages) are excluded from exchange or return. Unless it is a wrong delivery or the delivered goods are damaged. In this case, this will be replaced by us immediately. In case of cancellation or postponement of the event, you can only return your ticket within a period of 14 working days after the originally announced event date, after which any claim for refund will be forfeited. In case of return of tickets due to cancellation or rescheduling of a concert, the ticket price will be refunded.
If the event is rescheduled, the tickets remain valid. There is no entitlement to visit a specific location (venue). If the date is rescheduled, the tickets can be returned.
In the event that image and/or sound recordings (e.g. radio and/or television recordings) are made during the event by personnel authorized to do so, you agree that you may be recorded in image and/or word and that the recordings may be reproduced, disseminated or publicly reproduced (in particular broadcast) without any claim to remuneration, unless this conflicts with legitimate interests on your part. Tickets may only be purchased for private use. The professional or commercial distribution of a ticket without the consent of the organizer (in particular the sale to third parties in order to make a profit, or an auction via an Internet auction house) is prohibited.
Please follow the washing instructions, which you can find on the labels of the items. Damage due to improper cleaning we do not assume.
Retention of title
Until full payment, all delivered goods remain the property of Precipitation.
We strictly adhere to data protection. You agree to the storage, processing and use of personal data transmitted to us through your order in accordance with the provisions of the Federal Data Protection Act (BDSG) for the processing of your order. Your stored personal data will only be passed on to the responsible transport company for the dispatch of your goods. All personal data will be treated confidentially. For marketing purposes, we maintain a data exchange with other mail order and service companies. Your interests worthy of protection are taken into account by us.
Right of objection according to the Federal Data Protection Act (BDSG)
As a data subject, you have the right to object to the use or transfer of your data for advertising purposes (blocking indicator) in accordance with the BDSG. In addition, you have a right to information and, under certain conditions, a right to correction, blocking and deletion of your data stored in one of our files.
Limitation of liability
Precipitation shall only be liable for damages other than those resulting from injury to life, body and health insofar as these damages are based on intentional or grossly negligent actions or on culpable violation of an essential contractual obligation by Precipitation or its vicarious agents. An essential contractual obligation is an obligation the fulfillment of which makes the proper execution of the contract possible in the first place and on the observance of which the purchaser may regularly rely. Any further liability for damages is excluded. Claims from a guarantee given by Precipitation for the quality of the object of purchase and the product liability law remain unaffected by this. According to the current state of the art, data communication via the Internet cannot be guaranteed to be error-free and/or available at all times. We are therefore not liable for the constant availability of our internet store.
German consumer rights are valid for all disputes which originate from or on account of this arrangement to the exclusion of the UN-purchase right.
Online Dispute Resolution
The European Commission provides a platform for out-of-court online dispute resolution (ODR platform), available at: http://ec.europa.eu/odr
It is our concern to settle any disputes arising from a contractual relationship amicably.
Should any provision of these General Terms and Conditions be invalid, this shall not affect the validity of the remaining provisions.
Managing Directors: Till Bade, Daniel Roth, Felix Bade